These are Letters and e-mail we have recieved. Good, bad, or indifferent nothing has been changed. We will be happy to post your response. This Page contains letters recieved in 2007.

Thank You

Mark and Yvonne

2007 Customer Feedback

Remember

A happy puppy is a happy family

We picked up our bundle of joy on November 28, 2006 at the airport and things could not have gone any smoother. Our puppy was hand-delivered to us by an amazing airport staff member and she was very comfortable in her crate. From the moment she jumped in our arms in the airport lobby she has been the most lovable and smart dog we have ever had. She was potty trained in one month with ease and loves other people and animals. She gets along wonderfully with our friends' dogs who are five times her size and is always eager to give hugs and kisses to anyone. Mr. Riley was amazing when communicating with us and answered all of our questions and concerns. He even followed up that evening after she had arrived at our house just to make sure everything went perfectly. My husband and I cannot thank Rockin_R puppies enough for our newest addition to the family. We can't imagine life without her and can't imagine ever getting another dog from a breeder other than Mr. Riley.

Brittany & Mike

My experience with Rockin R Puppies was incredible. Until recently, I had never even considered purchasing a pet using the Internet. I was actually browsing puppies for sale and trying to talk myself out of it. When I saw the picture of this tiny, chocolate, beagle puppy on line at their site, I just fell in love with her. After talking to Mark Riley on the phone that same day, I was sure I wanted her. I could tell we had the same values and integrity concerning the rasing and care of dogs. How do you know you are going to get what you pay for? Although there is always a small risk when making any purchase, I felt comfortable and informed the whole time. Not only was it easy to pay for our new puppy, but she was sent on an airplane from Missouri all the way to Calif without a hitch, in great shape and on time. When she arrived she was everything I was promised and more. She is smart, sweet and the cutest puppy we have ever seen. Not that we are bias or anything. Everyone who meets her wants to know where we got her and thinks she is the "cutest thing".

I can tell by the condition we received our new puppy in and by numerous conversations with Mark Riley, how much and how well they care for their dogs. Although I don't like to think of our sweet little "Penny" as a product or the adoption as a transaction, from a business aspect, that's exactly what they are. On that note, Rockin R Puppies has more than fair prices for an extremely superior product along with superior customer service. And their puppies are absolutely adorable. We marvel on a daily basis as to what a terrific little puppy our Penny is, how much we love her and according to my children she is the "BEST DOG EVER!" This was, by far, the easiest adoption of a pet I have ever experienced. We have been so pleased with the experience that we are considering adopting another puppy in the future.

Thank You Mark and Yvonne, for the best Christmas present I have received in many years.

Sincerely,

Debbie & Family

VAFB, CA

We picked up Tyson on the 15th of March. We were so excited to see him. He was much smaller then the picture dipics. He was so sweet and tired he rested on me all the way home. He picked up on the crate training fairly well and meshed with his new sister Molly very well! He has been a joy in the last 2.5 weeks he has been with us. Our daughter is delighted to have her two puppies with her all the time! We just love Tys so much. Or as Ashleigh (our 2 yr old) calls him "Tysie".

My daughter and I were talking on the phone to each other and "window" shopping online for a puppy one day, and followed the link to Rockin-R-Puppies. We both at the same time picked the same puppy that we were going to buy! ha We had never even heard of such a service, and definitely had never used such a service. We showed my husband and son the picture of the puppy and they too thought she was "THE ONE!" That very evening we called the Riley's, didn't get them right away... but Mark called us back shortly. All I can say is that everything just fell into place!!!!!!!!!! The Riley's had originally named her "Cream Puff".... but we renamed her "DOLLIE".... because she is an "absolute doll".
We got her on January 25, 2007. From the first time we saw her photo on the website--- right down to when we picked her up at the airport (in Jacksonville, Florida), everything went perfect! Not one glitch!!! Mark & Yvonne Riley, THANK YOU! THANK! THANK YOU! We have told everyone what a wonderful experience the whole process was. Dollie is awesome! I am so glad we found your website that day. Thank you again from the bottom of our heart!!!!!!!!!!
Judy Murdaugh & family :o)

Thanks,

Doing business with Mark was an absolute joy. He showed us nothing but
kindness and willingness to help. It was my first time purchasing a
puppy online and the process could not have been any more smooth! Making
payments and scheduling shipping was entirely effortless. He arrived
on time with all of his papers, food, and water. I even got a phone
call that night from Mark checking up on the puppy and making sure he got
in all right. I defintely recommend this kennel and hope that if you're
in the market for a puppy you decide to work with the people at
Rockinrpuppies! As soon as we picked our puggle up from the airport and got
him back to our home we opened the crate door and he came hoppin out like
a little ball of excitement. He pounced on the both of us - lickin us
down from head to toe wanting kisses and belly rubs. It was obvious
that he came from a loving home. I defintely recommend this kennel and
hope that if you're in the market for a puppy you decide to work with the
people at Rockinrpuppies!
Thanks so much Mark!
Sincerely
Flinn Pomeroy

The Hill Family

Couldn't be better!
Like so many of you I had reservations about purchasing a puppy online but being that I couldn't find a Puggle in my area I gave it a try. RocknRPuppies kept coming up in my research (of which I did A LOT)! The end result? A wonderful experience! Some really nice and helpful people and a fiesty, adorable, healthy little girl is now a member of our home. It's only been a few days but even though she seems to think cords are her new play thing! (yikes! Puppy classes start tomorrow)! she has only gone potty in the house once! That was my own fault as I thought she was sleeping and left her alone for a few minutes. What's a puppy to do when she has to go and nobody around to take her? OBVIOUSLY well cared for and socialized dog. She has her fist vet appointment soon so I must quit writing every good thing I can think of to say. Summing it up. Don't hesitate to purchase from this breeder! You really do Rock! THANKS!
August 6, 2007
Nancy

Very Satisfied!
I too had my reservations about purchasing a puppy online, but much like you're probably doing right now, I did my research. This was not the first breeder I contacted...in fact, they were more like the 8th! BUT, Mark Riley at Rockin R Puppies, was far and away the most helpful and accomodating to my MANY questions and requests, such as taking new photos of specific puppies and asking his opinions on the pups personalities to help me make a decision and ease my concerns. He even called me after I had picked up my pup from the airport (I was too busy playing with her, I must've forgotten!) I've since had her checked out twice by my vet and she's in pefect health and as playful as can be. If you're interested in one of their puppies, I highly recommend you contact them.
Ari
September 12, 2007

Gabriella and Miles